Business Infrastructure Package
Network + Wi-Fi + VoIP + Security
Designed for offices and growing businesses

Operate
Intelismart manages, monitors, and secures your systems so problems are prevented, not just fixed.
What this includes
24/7 monitoring and alerts
Endpoint and network management
Helpdesk and on-site escalation
Security, backup, and Microsoft 365 support
Complete Technology Solutions
Network + Wi-Fi + VoIP + Security
Designed for offices and growing businesses
AV + Streaming + Network + Training
Built for reliability and ease of use
Wi-Fi + CCTV + Digital Displays + VoIP
Optimized for customer experience and operations
Intercom + Network + Security + Connectivity
Designed for warehouses, factories, and construction

What You Get
24/7 Monitoring & Alerts - Servers, networks, and endpoints watched continuously
Proactive Maintenance - Patching, updates, and performance tuning
Fast Support - Remote helpdesk with on-site escalation when needed
Security-First Approach - Endpoint protection, MFA, backups, and policies
Predictable Costs - Flat monthly pricing with defined scope
Scalable Stack - Grow users, devices, and locations without friction
Core Capabilities
Endpoint Management - PCs, Macs, mobile devices, and asset tracking
Server & Network Management - Health checks, firmware, and capacity planning
Helpdesk & Support - Ticketing, SLA-driven response, and user support
Backup & Disaster Recovery - Automated backups and tested restores
Cybersecurity - EDR/XDR, email security, MFA, and vulnerability management
Cloud & Microsoft 365 - Tenant management, licensing, and migrations
Service Tiers
Essential - Monitoring, patching, and basic support
Standard - Adds helpdesk, backups, and endpoint security
Advanced - Full stack security suite, compliance, priority SLAs, and vCIO
Use Cases
Small-Mid Businesses - Outsource IT with predictable costs
Churches & Nonprofits - Support staff, volunteers, and AV integrations
Schools & Daycares - Reliable user, device, and network support
Multi-Site - Centralized management across locations
Compliance-Driven - Security controls for healthcare, finance, and similar environments
Our Scope
Onboarding - Network discovery, documentation, and baseline hardening
Standardization - Device policies, naming, and patch cadence
Operations - Monitoring, tickets, and maintenance
Security - Hardening, backups, and user access control
Reporting - Monthly health, incidents, and recommendations
Roadmap - Quarterly planning and upgrades
Typical Workflow
Assessment - Current environment, risks, and gaps
Onboarding - Agents, backups, policies, and documentation
Stabilize - Patch, clean up, and baseline security
Operate - Monitor, support, and maintain
Optimize - Improve performance and reduce risk
Why Intelismart
Issues resolved before users notice
MFA, backups, and least-privilege access by default
Defined response and resolution targets
Works seamlessly with your network, AV, and cloud
Optional Add-Ons
24/7 helpdesk coverage
Compliance packages for HIPAA and PCI-oriented controls
Advanced email security and phishing protection
Co-managed IT to augment your internal team
FAQ
Optional. We support fully managed and co-managed models.
SLA-based, typically same-day or faster for critical issues.
Yes, with routine test restores.
Yes. We centralize management across sites.
Next step