Intelismart
Network operations dashboard wall

Operate

Managed IT Services

Intelismart manages, monitors, and secures your systems so problems are prevented, not just fixed.

What this includes

Proactive IT monitoring, support, security, backup, and cloud management that keeps teams productive.

24/7 monitoring and alerts

Endpoint and network management

Helpdesk and on-site escalation

Security, backup, and Microsoft 365 support

Complete Technology Solutions

Service bundles that match how real environments operate.

Business Infrastructure Package

Network + Wi-Fi + VoIP + Security

Designed for offices and growing businesses

Church / Campus Systems

AV + Streaming + Network + Training

Built for reliability and ease of use

Retail & Hospitality Systems

Wi-Fi + CCTV + Digital Displays + VoIP

Optimized for customer experience and operations

Industrial & Facility Systems

Intercom + Network + Security + Connectivity

Designed for warehouses, factories, and construction

What You Get

24/7 Monitoring & Alerts - Servers, networks, and endpoints watched continuously

Proactive Maintenance - Patching, updates, and performance tuning

Fast Support - Remote helpdesk with on-site escalation when needed

Security-First Approach - Endpoint protection, MFA, backups, and policies

Predictable Costs - Flat monthly pricing with defined scope

Scalable Stack - Grow users, devices, and locations without friction

Core Capabilities

Endpoint Management - PCs, Macs, mobile devices, and asset tracking

Server & Network Management - Health checks, firmware, and capacity planning

Helpdesk & Support - Ticketing, SLA-driven response, and user support

Backup & Disaster Recovery - Automated backups and tested restores

Cybersecurity - EDR/XDR, email security, MFA, and vulnerability management

Cloud & Microsoft 365 - Tenant management, licensing, and migrations

Service Tiers

Essential - Monitoring, patching, and basic support

Standard - Adds helpdesk, backups, and endpoint security

Advanced - Full stack security suite, compliance, priority SLAs, and vCIO

Use Cases

Small-Mid Businesses - Outsource IT with predictable costs

Churches & Nonprofits - Support staff, volunteers, and AV integrations

Schools & Daycares - Reliable user, device, and network support

Multi-Site - Centralized management across locations

Compliance-Driven - Security controls for healthcare, finance, and similar environments

Our Scope

Onboarding - Network discovery, documentation, and baseline hardening

Standardization - Device policies, naming, and patch cadence

Operations - Monitoring, tickets, and maintenance

Security - Hardening, backups, and user access control

Reporting - Monthly health, incidents, and recommendations

Roadmap - Quarterly planning and upgrades

Typical Workflow

Clear steps from first conversation to supported system.

01

Assessment - Current environment, risks, and gaps

02

Onboarding - Agents, backups, policies, and documentation

03

Stabilize - Patch, clean up, and baseline security

04

Operate - Monitor, support, and maintain

05

Optimize - Improve performance and reduce risk

Why Intelismart

Built to perform cleanly in the real environment.

Issues resolved before users notice

MFA, backups, and least-privilege access by default

Defined response and resolution targets

Works seamlessly with your network, AV, and cloud

Optional Add-Ons

Expand the system where uptime, visibility, or operations need more.

24/7 helpdesk coverage

Compliance packages for HIPAA and PCI-oriented controls

Advanced email security and phishing protection

Co-managed IT to augment your internal team

FAQ

Frequently Asked Questions

Do you replace our internal IT?

Optional. We support fully managed and co-managed models.

What's the response time?

SLA-based, typically same-day or faster for critical issues.

Are backups included?

Yes, with routine test restores.

Can you support multiple locations?

Yes. We centralize management across sites.

Next step

Let us handle IT so you can focus on your business.